Conclusion

After interviewing the manager, observing the restaurant, and tasting their food, I understand why they have been open for more than 20 years.  They have a steady customer base and a great, hardworking staff.  With that being said, they can make a few small changes to help their business grow and increase revenue.   

Fixing a few of the problems stated above such as advertising and scheduling will help this restaurant operate to its full potential.  Consistency is also important when it comes to producing any type of menu item.

With a few small changes to the restaurant, I would recommend anyone to visit their restaurant and  try their food!

Please visit their website here: click here.